I've been wearing wigs for years and decided to up my game by purchasing a luxury unit. I was nervous ordering from a new company, but the consultant patiently walked me through the process by providing status updates on the shipment and notifying me of it's delivery. The wig is gorgeous, and soft with a light, clean sent. I appreciate the lever of professionalism and the luxurious quality of the wig! I'm saving for my next purchase of a custom made unit. Thank you for restoring my faith in online wig purchases.